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Delivery

Same day deliveries must be received by 1pm GMT, orders received after this time will be delivered the next working day.

Delivery Days

We deliver flowers from 9:00am to 5:00pm, Monday to Saturday.  As a small business we are unable to offer timed deliveries (with the exception of funeral pieces), but do call the shop to discuss, as if possible, we always do our best to accommodate.  Unfortunately we do not deliver on Sundays. If an order is received for a Sunday it will be delivered the next working day.

Delivery Charges

Delivery is charged as follows: 

  • Hitchin  £3.95
  • Charlton, Ickleford, Letchworth, Pirton, Preston, St.Ippollits, Willian   £4.95
  • All other areas £6.95

Customer Collection

You can order online and arrange collection from our shop.  There is no charge for a customer collection.

 

Delivery Terms and Conditions

We deliver in our local area and surrounding villages, if you need any help with delivery prices or where we deliver please feel free to email or call us where one of our friendly staff will be able to assist you. 

Deliveries placed after 3pm on Saturdays, Sundays or bank holidays will be treated as received on the next working day.

Wherever possible we will try our best to deliver at the time of your choice however sometimes this my be difficult due to prior commitments. please call us if you have special timed requirements and we will help advice you on this. Timed deliveries for funeral flowers will always be accepted and carried out on time.  

If the recipient is not at home at the time of delivery, the driver will attempt to follow any additional instructions in the Delivery Notes section to be completed as part of the checkout process.  If there are no instructions, the driver may try the nearest neighbour, failing that a secure and sheltered spot such as a garage or porch.  In any case, a delivery card will be left telling the recipient of the location of the items.

Deliveries to Workplaces
Please provide us with full company details plus the recipients full name and telephone number.

Deliveries to Hotels and other Venues
Please provide us with the full name, address and contact details.  In the case of a hotel, a room number can also prove useful!

Where full delivery details are not provided we may be unable to accept the order. 

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